IKARUS OT Security Professional Services
IKARUS service packages for your Nozomi Networks technologies
Optimisation and knowledge transfer around Nozomi Networks solutions
IKARUS accompanies you from the first consultation to the deployment of your solutions to the ongoing operation – from regular service checks to optimisations and integrations to individual support for specific questions. IKARUS Industrial Security Experts certified by Nozomi Networks with practical experience advise and support you in defining, implementing, optimising and maintaining your OT and IoT security strategy with Nozomi Networks technologies.
Many OT security projects start with a Proof of Value (PoV), which allows you to experience the actual benefit of the OT Security Sensor Guardian™ by Nozomi Networks in your own network and thus provides concrete indications for the optimisation of your security strategy and operational resilience.
Even after the deployment of your solutions, you can benefit from the experience and expertise of the IKARUS industrial security experts through customised support and know-how transfer on site.
IKARUS Deployment Package
The Deployment Package includes the specification of the devices, configuration of the network parameters, customized system configurations, setup of the security profiles, setting up integrations that are officially supported by the manufacturers (e.g., logging- and ticket systems), installation and functional testing of the appliance and the explanation of the web interface. The goal is a smooth implementation and configuration of the Guardian sensors to achieve optimal results.
IKARUS Advisory Call Package
The Advisory Call Package provides regular post-deployment services including knowledge transfer, training, review and optimisation of alerts, and consideration of feature requests. These services can be performed on-site or remotely. They ensure that your OT security measures are always up to date.
IKARUS Health Check Package
The Deployment Package includes the specification of the devices, configuration of the network parameters, customized system configurations, setup of the security profiles, setting up integrations that are officially supported by the manufacturers (e.g., logging- and ticket systems), installation and functional testing of the appliance and the explanation of the web interface. The goal is a smooth implementation and configuration of the Guardian sensors to achieve optimal results.
IKARUS Optimization Package
The Optimisation Package includes configuration of dashboards and reports, configuration of new features, integration of external solutions, review and optimisation of alerts, design review and minor adjustments to the current implementation. It serves to optimise your configurations and implementation as well as the integration of external data or solutions.
IKARUS Service On Demand
The IKARUS OT-Security Service on Demand provides additional consulting or services for individual tasks. This includes, among other things, support for training new employees, short-term assistance with alert reviews, situation assessment and recommendations for measures as well as project and programme management of OT security journeys.
IKARUS 24/7 Nozomi Emergency Service
The IKARUS 24/7 Nozomi Emergency Service guarantees 24/7 on-call support from the IKARUS support team to ensure seamless monitoring of your OT systems using Nozomi Networks technologies. The package includes support for rapid device replacement of your Guardian sensors and/or Central Management Console (CMC) through cold standby hardware as well as annual training and exercises involving the IKARUS hotline.
Contact our Expert Team
We will be happy to accompany you on your way to more cyber security and improved cyber resilience!
Phone: +43 1 58995-500
Email: sales@ikarus.at
