Motormobil: primary Ford dealer with 8 locations in Upper Austria

An IKARUS success story.

The MOTORMOBIL Ford dealership was founded in 1978 in Marchtrenk and now consists of 8 locations in Upper Austria. The approximately 300 employees are dedicated to “everything to do with cars” and are competent contacts for all motor vehicle industry topics. The portfolio includes new cars, commercial vehicles, young and used vehicles, leasing, financing, insurance and a mobility guarantee that makes customers mobile in every situation. With the exclusive “Ford4you All-inclusive package”, all maintenance for the next five years is included. The legendary Mustang is also offered in addition to the complete Ford car and commercial vehicle model range.

Digitisation has long been part of daily business

A distinction must be made between the digitisation process on the manufacturer and dealer side. Due to the many systems running in parallel, “the focus is on permanent monitoring of the entire chain to be able to react quickly if something is not running correctly,” says Gerhard Lochner, IT Manager at MOTORMOBIL. This is the only way to avoid downtimes or even failures. With all the progress made possible by digitalisation, one should not forget the necessary personnel effort at many interfaces. The GDPR takes up a fixed part of this to meet the legal requirements. The implementation requires understanding and often also forbearance on the part of those affected: “Despite all the progress, the paperless office is still a pipe dream,” Gerhard Lochner sums up.

The IT runs around the clock and never takes a break – supporting this, IKARUS also provides a daily report. The motto for Gerhard Lochner in the IT area is: 
“Never lose the overview!“

Basically, secure IT environment

“We are in a very safe environment”, Gerhard Lochner states. But this statement alone is already threatening: “As soon as you have the impression that you have thought of everything, new challenges arise that can deviate from the ‘script’.” New concepts and adaptations have to be introduced, and security solutions have to be coordinated to implement them precisely. Examples of this can be found in the WLAN area and in the data volumes, which have multiplied. For this, well-known network components are used to protect against dangers or threats. “However, one must not forget that every single machine in the network is exposed to a basic danger, which can already start with a simple or unwanted email,” Gerhard Lochner concludes.

IKARUS AV solutions have been successfully in use for over 6 years

“In our search for a reliable AV solution, we came across IKARUS on the recommendation of our A1 supervisor, Mr. Pointecker. After a short, convincing test phase, we decided to use this software throughout the companies’ entire group. In the meantime, we have been using the IKARUS AV software for more than six years and the new cloud.security since last September.”

“We are very satisfied with the product, the customer service from A1 and IKARUS is excellent – no questions remain unanswered,” says Gerhard Lochner, expressing his satisfaction with the cooperation.

Should it nevertheless be necessary to contact the hotline in an emergency, “we appreciate having an Austrian partner where experts are directly available to solve problems quickly with the least possible downtime. This applies to A1 as well as to IKARUS,” Gerhard Lochner concludes.

… from everyday life

If you take a closer look at today’s email situation alone: “Who would have thought that spam levels average between 60 and 80 per cent? Occasionally, this number also rises above 90 per cent, provided that email attacks take place. The effective virus count, on the other hand, is rather negligible. But even if the percentage is below 1 per cent, it could still pose a major threat.”

“IKARUS cleans and cleanses the mailboxes automatically so that unwanted emails are not delivered to the user and provide us with the best possible protection,” Gerhard Lochner states and concludes: “Thanks to IKARUS, no internal system resources are taken up either.”

Motormobil - Ford4you

“Due to the many systems running in parallel, permanent monitoring of the entire chain is a priority to be able to react quickly if something is not running correctly!”

Gerhard Lochner, IT Manager of Motormobil

Further IKARUS success stories

Merkur Versicherung

Merkur Versicherung takes a bold step into the future

„We know each other by now and we appreciate the professional cooperation.“ Robert Picher, Head of IT at Merkur Versicherung
Suzuki Austria

Suzuki Austria

“We are using Mobile Device Management for the first time and quality, reliability and security are particularly important to us," says Gerhard Eber, ICT Manager at SUZUKI AUSTRIA.
ÖAMTC

ÖAMTC – FireEye/IKARUS Security Software

“In the end, the decision was made, knowing that the comprehensive know-how of the internationally active group FireEye was combined with IKARUS as a regional partner for implementation and service.“ Christoph Pertl, IT Security Officer at ÖAMTC
Wittmann Battenfeld

WITTMANN Group

“IKARUS Security Software reacts extremely quickly to local threats and has thus already saved us from countless attacks – it is a fixed component of our security concept”. Ing. Janusz Russocki, Head of IT at WITTMANN Group
opswat

OPSWAT: Simultaneous Anti-Malware-Engines

“Since the partnership started, we were continually very happy with the IKARUS scan.engine”, Vinh Lam, OPSWAT´s Senior Software Engineer
Landesschulrat NÖ

Lower Austria Regional School Board

Helmut Neumayr, MSc, specialist in the area of information technology for the LSR NÖ, is convinced of the overall solution: “The total costs per school could be reduced despite the higher quality, while at the same time reducing complexity and improving support.“
Steyr Arms Logo

STEYR ARMS

"We use a multi-level technical security concept and rely on the awareness of our colleagues," explains Walter Hölblinger, CIO at STEYR ARMS
Synthesa

Synthesa Chemie

“We decided to go with an Austrian partner not only because of their range of products and services but also because we were to get excellent value for money. And considering the duration of our business relationship, we obviously made a good choice!” Alfred Palkoska, Head of ICT at Synthesa Chemie
Egger Glas

Egger Glas Insulating and Safety Glass Production

“Our most important criterion for email traffic was a reliable and proven sandbox solution that checks and filters all emails before they reach our mail server. “ Bernhard Posch, Head of IT at Egger Glas GmbH
Cumulo

Cumulo – nimbusec website security monitor

“With IKARUS we have a clear benefit for nimbusec and we benefit also from the long experience of the Austrian company”, says Dipl.-Ing. Marin Leonhartsberger, CEO of Cumulo GmbH.
Computertechnik Wenger & Partner

Computertechnik Wenger & Partner

"IKARUS Security Software covers all our needs in this area and makes this task extremely easy for us with one contact person for all questions!” Michael Haitzmann, managing director Computertechnik Wenger & Partner OG
Citycom

Citycom

"With IKARUS I know that they tick in the same way, speak the same language and think as we do." Günter Großschädl, Head of IT Operations
Bad Radkersburg

Bad Radkersburg

Andreas Puntigam, IT manager of the municipality of Bad Radkersburg, knows that an operational 24/7 support can only be achieved with reliable partners: "Externally, we rely on one partner for the entire server landscape, for example, as well as for the firewall." The municipality of Bad Radkersburg has been working with the leading Austrian provider IKARUS Security Software on the important issue of IT security since 2010.
A1 Telekom

A1 Telekom

“IKARUS Security Software provides high-quality security solutions which have been customized for our specific needs. The company staff are a group of highly trained and diligent experts which have an excellent communication style. They are punctual, responsive and highly skilled in terms of technical support which makes our day to day operations and interactions with our end customers much easier.” Thomas Schmidt, MBA MSc, A1 Security Services, A1 Telekom Austria AG
Triburg Freight Services

Triburg Freight Services

“We were impressed by the fast reaction times and the communication style with CLOUDMIND and IKARUS”, says Madhu Kurup, IT-Administrator at TFS

WE ARE LOOKING FORWARD TO HEARING FROM YOU!

IKARUS Security Software GmbH Blechturmgasse 11
1050 Vienna

Phone: +43 (0) 1 58995-0
Sales Hotline:
+43 (0) 1 58995-500

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