Linz University of the Arts: sustainable and safe work, teaching and research

An IKARUS success story.

The ‘Kunstuniversität Linz’ has around 1,500 students from about 60 countries, 40 professors and 450 artistic and scientific staff, plus almost 130 administrative employees. The range of courses includes art, design, and media in all variations. There are 12 Bachelor’s programmes, 14 Master’s programmes, one diploma programme and one PhD programme at four institutes: for fine arts and cultural studies, for art and education as teaching subjects, for media, space and design.

The Kunstuniversität Linz has always been closely connected with its surroundings’ people, culture and economy: the Ars Electronica, a multitude of art institutions and a lively independent scene, numerous creative companies and a strong industry.

Research and teaching focus on interactivity, digitalisation, sustainability and interdisciplinary, practice-oriented work. The spectrum ranges from architecture, fashion & technology, fine arts, art education, industrial design, interface cultures, and time-based and interactive media art to art and media theory, cultural studies and design studies. The University of Artistic and Industrial Design Linz thrives on this mix. Four profile-forming focal points have been defined for the coming years:

  • Art: Contemporary and Future,
  • Post-Digital Cultures,
  • Sustainable and Critical Design, and
  • Transformative Research and Education.

Creativity in art and IT

The demands on universities IT are much more complex than in many other companies and organisations, where the structures can be well defined, and coordinated hardware and software combinations are serviced.

Johannes Kremser

Johannes Kremser, Head of Communication & Server Systems – Kunstuniversität Linz

‘The demands on the IT infrastructure for an artistic operation are far more challenging, taking into account the different creative demands of individual fields of study,’ notes Johannes Kremser, Head of Communication & Server Systems. So it’s not just a matter of offering established solutions and best practices in IT, but consciously trying out new ideas – all within a stable, appropriate service and taking security aspects into account.

Many people first think of traditional areas such as design or painting when they hear ‘art university’. However, the focus of many degree programmes is now in the digital field. This includes courses such as Industrial Design, Interface Cultures or Visual Communication.

‘With a team of 13 employees, we look after over 1,500 students and almost 600 people in the academic and administrative areas, with 1st and 2nd level support being carried out internally. The 3rd level support is outsourced for capacity reasons,’ Johannes Kremser describes the situation.

Indispensable in an emergency: IKARUS incident.response

Cyber security incidents can affect any company or organisation and do not even stop at scientific institutions. For example, around 7,500 Microsoft Exchange servers in Austria could have been compromised by the widely communicated security vulnerability in spring 2021. As a result, affected systems are vulnerable to ransomware attacks or data theft.

‘This scenario triggered us to look for a provider as quickly as possible from whom we could get professional support at short notice. Based on a recommendation, we came across IKARUS,’ Johannes Kremser describes the beginning of the cooperation. ‘It was important to us that the parameters of the speed of response, low effort on our part and the best possible output were met. The IKARUS team supported us very professionally in the analysis and recovery of the affected systems,’ Johannes Kremser sums up the situation at that time.

In addition to managing sensitive data of employees and students, there are numerous projects in cooperation with industry, for example, the Industrial Design course. In principle, an art university also faces potential dangers such as data mining or blackmail attempts to resale e-mail addresses.

The cooperation with an Austrian company was also decisive. ‘It’s not the cheapest bidder that gets the job, but the best bidder. We also appreciate the availability and smooth communication with the IKARUS team,’ says Johannes Kremser, who is satisfied with the cooperation.

IKARUS incident.response is provided in partnership with Mandiant, the global threat intelligence and incident response leader. ‘The IKARUS IR service guarantees contact with our local system engineers and security analysts within the shortest possible time in the event of a security incident or a corresponding suspicion,’ says Christian Fritz, COO of IKARUS: ‘In addition, the global experts and tools of Mandiant are available to us at any time for the analysis and clean-up of far-reaching incidents.’

Be prepared for new (creative) ideas

‘The ‘Kunstuni Linz’ sees itself as a place of unrestricted, courageous and visionary thinking as well as an artistic, critical experimentation zone. In progressive digitalisation, IT must also be prepared for new trends. For this purpose, it is constantly necessary on the IT side to monitor relevant developments and optimise existing ones in order to be able to offer the departments suitable solutions promptly,’ is how Joannes Kremser sees the future challenges for his department. Hand in hand with this goes the increase in security measures to protect the systems against malware and unwanted external access.


Further IKARUS success stories

Volksschule Ried

primary school 2 Ried im Innkreis

Three educational institutions in Ried im Innkreis have one thing in common: they use IKARUS anti.virus as malware protection for their servers and Windows workstations.


"In the event of an incident, every minute counts. The sooner you can get started with targeted measures, the better," Peter Lechner recalls the situation at the time: "Already on the first day after the attack at night, there was a professionally organised crisis meeting with the experts from IKARUS and Mandiant, and we didn't have to wait two or three days for something to happen."
Logo KSV1870

KSV1870 – Austrias leading Creditor Protection Association

“When making the selection decision, it was particularly important for us to find a partner who is ideally located in geographical proximity, has many years of expert know-how and has a globally active partner in the backend. After extensive evaluation, the decision was finally made in favour of XY”, says Thomas Hämmerle.
A1 Digital

A1 Digital – An IKARUS success story.

"In our search for a suitable partner for the essential topic of cyber security, we quickly came across IKARUS Security Software. The already proven cooperation with A1 turned out to be the ideal basis for the desired security platform," Thomas Snor, Director Security at A1 Digital, describes the first steps.


"The challenges for the IT infrastructure are complex because round-the-clock operation is necessary in care. Also the requirements for availability are high."


The partnerships with Nozomi Networks, the technology leader in IT/OT security, and Trellix (formerly FireEye) in collaboration with Mandiant, the market leader in threat intelligence and incident response, combined with the overall know-how and local support of IKARUS, results in a well-rounded total package.


"With IKARUS with ATP, DerMann has a solution that recognizes and blocks spam, malware, dangerous URLs and harmful attachments before they can penetrate the system and cause damage."


Securepoint is the German market leader in developing professional Unified Threat Management solutions (solutions combining different security tasks on one platform) and the most significant global manufacturer in the cloud sector.
Merkur Versicherung

Merkur Versicherung takes a bold step into the future

„We know each other by now and we appreciate the professional cooperation.“ Robert Picher, Head of IT at Merkur Versicherung
Suzuki Austria

Suzuki Austria

“We are using Mobile Device Management for the first time and quality, reliability and security are particularly important to us," says Gerhard Eber, ICT Manager at SUZUKI AUSTRIA.

ÖAMTC – FireEye/IKARUS Security Software

“In the end, the decision was made, knowing that the comprehensive know-how of the internationally active group FireEye was combined with IKARUS as a regional partner for implementation and service.“ Christoph Pertl, IT Security Officer at ÖAMTC
Motormobil - Ford4you


“Due to the many systems running in parallel, permanent monitoring of the entire chain is a priority to be able to react quickly if something is not running correctly!” Gerhard Lochner, IT Manager of Motormobil
Wittmann Battenfeld


“IKARUS Security Software reacts extremely quickly to local threats and has thus already saved us from countless attacks – it is a fixed component of our security concept”. Ing. Janusz Russocki, Head of IT at WITTMANN Group

OPSWAT: Simultaneous Anti-Malware-Engines

“Since the partnership started, we were continually very happy with the IKARUS scan.engine”, Vinh Lam, OPSWAT´s Senior Software Engineer
Landesschulrat NÖ

Lower Austria Regional School Board

Helmut Neumayr, MSc, specialist in the area of information technology for the LSR NÖ, is convinced of the overall solution: “The total costs per school could be reduced despite the higher quality, while at the same time reducing complexity and improving support.“
Steyr Arms Logo


"We use a multi-level technical security concept and rely on the awareness of our colleagues," explains Walter Hölblinger, CIO at STEYR ARMS
Egger Glas

Egger Glas Insulating and Safety Glass Production

“Our most important criterion for email traffic was a reliable and proven sandbox solution that checks and filters all emails before they reach our mail server. “ Bernhard Posch, Head of IT at Egger Glas GmbH

Cumulo – nimbusec website security monitor

“With IKARUS we have a clear benefit for nimbusec and we benefit also from the long experience of the Austrian company”, says Dipl.-Ing. Marin Leonhartsberger, CEO of Cumulo GmbH.
Computertechnik Wenger & Partner

Computertechnik Wenger & Partner

"IKARUS Security Software covers all our needs in this area and makes this task extremely easy for us with one contact person for all questions!” Michael Haitzmann, managing director Computertechnik Wenger & Partner OG


"With IKARUS I know that they tick in the same way, speak the same language and think as we do." Günter Großschädl, Head of IT Operations
Bad Radkersburg

Bad Radkersburg

Andreas Puntigam, IT manager of the municipality of Bad Radkersburg, knows that an operational 24/7 support can only be achieved with reliable partners: "Externally, we rely on one partner for the entire server landscape, for example, as well as for the firewall." The municipality of Bad Radkersburg has been working with the leading Austrian provider IKARUS Security Software on the important issue of IT security since 2010.
A1 Telekom

A1 Telekom

“IKARUS Security Software provides high-quality security solutions which have been customized for our specific needs. The company staff are a group of highly trained and diligent experts which have an excellent communication style. They are punctual, responsive and highly skilled in terms of technical support which makes our day to day operations and interactions with our end customers much easier.” Thomas Schmidt, MBA MSc, A1 Security Services, A1 Telekom Austria AG
Triburg Freight Services

Triburg Freight Services

“We were impressed by the fast reaction times and the communication style with CLOUDMIND and IKARUS”, says Madhu Kurup, IT-Administrator at TFS


IKARUS Security Software GmbH Blechturmgasse 11
1050 Vienna

Phone: +43 (0) 1 58995-0
Sales Hotline:
+43 (0) 1 58995-500


Support hotline:
+43 (0) 1 58995-400

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