Konstantin Kofler
Senior Support Engineer
Senior Support Engineer
Big. ;-) But I cannot remember any career aspirations beyond that that were really formative.
By owning and now and then unintentionally “rendering useless” of the family computer, which must have been even before primary school. Even back then, I was fascinated by tinkering with the computer and there was hardly anything more satisfying than getting the computer working again.
I have always wanted to be in the field of computer and server administration. The role here at IKARUS has allowed me to do this without spending all my time behind servers and having no contact with the outside world.
The most important thing is to have a certain affinity for technology, the training then only builds on this and forms the foundation from which you can then, with experience, guidance, time, courage and a bit of luck, get to grips with pretty much anything.
Communication: The ability to communicate – both externally and internally – is one of the most important qualities; especially communication with people who may not be so good at communicating. Otherwise, it is helpful to have a good grasp of technical issues and a certain enjoyment in solving technical puzzles.
First, make sure you always have a way back, be it a backup or a snapshot.
When a tricky problem is solvable in the end and you can end the day with the feeling that you have achieved something.
Which leads to the “least”, namely when there is a problem with a client that cannot be solved and I have to tell the client.
The mix between customer support and internal IT, which allows me to deal with both sides and not get bored in just one of the divisions.
Just “work”, because the experience you can have in a real company is hardly comparable to that of an academic environment.
The more, the better.
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