IKARUS 24/7 incident.response – Rapid Response to Cyberattacks

With IKARUS 24/7 incident.response, you gain immediate access to experienced incident response experts in the event of a cyberattack – around the clock.

Professional Support for IT Security Incidents

A security incident can escalate into a critical situation within minutes. That is why a fast and structured response is essential.

IKARUS 24/7 incident.response supports organizations in the rapid analysis, containment, and handling of IT security incidents. We analyze the cause and scope of the attack, minimize damage and downtime, and remediate affected systems.

IKARUS supports you with:

  • ransomware attacks
  • compromised endpoints
  • suspicious network activity
  • suspected data exfiltration or persistence mechanisms

Our experts support you from the initial analysis through to the complete remediation of affected systems.

For particularly complex security incidents, IKARUS provides immediate access to additional incident response resources and specialists from InfoGuard when required.

3-Phase Model of IKARUS 24/7 incident.response

The structured IKARUS 24/7 incident.response model provides immediate access to experienced incident response specialists and helps minimize the impact of security incidents.

Why IKARUS in critical situations?

A cyberattack requires fast decisions and experienced specialists. IKARUS supports organizations in handling critical IT security incidents with a structured and practical approach. You benefit from:

  • immediate support around the clock
  • many years of experience in analyzing and containing cyberattacks
  • proprietary threat intelligence and malware expertise
  • sovereign European technologies

Your Benefits with IKARUS 24/7 incident.response

  • guaranteed response times
  • direct access to experienced specialists
  • minimized operational impact
  • full cost transparency
  • strategic partnership with InfoGuard

Prepare for Critical Incidents

Cyberattacks cannot always be prevented — but their impact can be minimized.

With IKARUS 24/7 incident.response, you gain rapid support, clear processes, and experienced experts when it matters most.

Contact us: +43 1 58995-500 | sales@ikarus.at

Customer Stories

EGLO

EGLO

"In the event of an incident, every minute counts. The sooner you can get started with targeted measures, the better," Peter Lechner recalls the situation at the time: "Already on the first day after the attack at night, there was a professionally organised crisis meeting with the experts from IKARUS and Mandiant, and we didn't have to wait two or three days for something to happen."
A1 Digital

A1 Digital – An IKARUS success story.

"In our search for a suitable partner for the essential topic of cyber security, we quickly came across IKARUS Security Software. The already proven cooperation with A1 turned out to be the ideal basis for the desired security platform," Thomas Snor, Director Security at A1 Digital, describes the first steps.
SeneCura-Logo

SeneCura

"The challenges for the IT infrastructure are complex because round-the-clock operation is necessary in care. Also the requirements for availability are high."
Saubermacher

Saubermacher

The partnerships with Nozomi Networks, the technology leader in IT/OT security, and Trellix (formerly FireEye) in collaboration with Mandiant, the market leader in threat intelligence and incident response, combined with the overall know-how and local support of IKARUS, results in a well-rounded total package.
KunstUniversitaetLinzLogo

Linz University of the Arts

“What counts for us is reaction speed, little effort on our part and the best possible output. It is not the cheapest bidder that gets a chance with us, but the best bidder: We value the professionalism, availability and problem-free communication with the IKARUS team!”

WE ARE LOOKING FORWARD TO HEARING FROM YOU!

IKARUS Security GmbH
Erdberger Lände 40-48, Stiege A, Top 6.1
1030 Vienna

Phone: +43 1 58995-0
Sales Hotline: +43 1 58995-500
sales@ikarus.at

SUPPORT HOTLINE

Support hotline: +43 1 58995-400
support@ikarus.at

Support hours:
Mon – Thu: 8am – 5pm
Fri: 8am – 3pm
24/7 support by arrangement

Remote maintenance software:
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