{"id":44663,"date":"2026-03-03T13:19:57","date_gmt":"2026-03-03T12:19:57","guid":{"rendered":"https:\/\/www.ikarussecurity.com\/contact\/"},"modified":"2026-06-30T10:34:22","modified_gmt":"2026-06-30T08:34:22","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.ikarussecurity.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<div id='av-layout-grid-1'  class='av-layout-grid-container av-junymveb-8019529af125454bc30a0ca228723c65 entry-content-wrapper main_color av-flex-cells  avia-builder-el-0  el_before_av_layout_row  avia-builder-el-first   container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-junyesco-414f446f96dcaf8b3642e7c9e209a8a7\">\n.flex_cell.av-junyesco-414f446f96dcaf8b3642e7c9e209a8a7{\nvertical-align:middle;\nheight:400px;\nmin-height:400px;\nbackground:url(https:\/\/www.ikarussecurity.com\/wp-content\/uploads\/2019\/04\/Fotolia_164523164_XXL.jpg) 0% 0% no-repeat scroll #ef5737;\n}\n.responsive #top #wrap_all .flex_cell.av-junyesco-414f446f96dcaf8b3642e7c9e209a8a7{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-junyesco-414f446f96dcaf8b3642e7c9e209a8a7 av-gridrow-cell av_one_half no_margin av-hide-on-mobile  avia-builder-el-1  el_before_av_cell_one_half  avia-builder-el-first  content-align-middle av-zero-padding avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-junyrmwc-31a561d8e9a544598fcc7c5e8941167a\">\n.flex_cell.av-junyrmwc-31a561d8e9a544598fcc7c5e8941167a{\nvertical-align:top;\nheight:400px;\nmin-height:400px;\nbackground-color:#d4300f;\n}\n.responsive #top #wrap_all .flex_cell.av-junyrmwc-31a561d8e9a544598fcc7c5e8941167a{\npadding:60px 30px 60px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-junyrmwc-31a561d8e9a544598fcc7c5e8941167a av-gridrow-cell av_one_half no_margin  avia-builder-el-2  el_after_av_cell_one_half  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ko8kofhz-87fb1af7b70c53373a34941151c32b7a\">\n#top .av-special-heading.av-ko8kofhz-87fb1af7b70c53373a34941151c32b7a{\npadding-bottom:25px;\ncolor:#ffffff;\nfont-size:34px;\n}\nbody .av-special-heading.av-ko8kofhz-87fb1af7b70c53373a34941151c32b7a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-ko8kofhz-87fb1af7b70c53373a34941151c32b7a .av-special-heading-tag{\nfont-size:34px;\n}\n.av-special-heading.av-ko8kofhz-87fb1af7b70c53373a34941151c32b7a .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-ko8kofhz-87fb1af7b70c53373a34941151c32b7a .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-ko8kofhz-87fb1af7b70c53373a34941151c32b7a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-ko8kofhz-87fb1af7b70c53373a34941151c32b7a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-ko8kofhz-87fb1af7b70c53373a34941151c32b7a av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-3  el_before_av_textblock  avia-builder-el-first  av-inherit-size av-linked-heading'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Contact<\/h1><div class='av_custom_color av-subheading av-subheading_below'><p>We are looking forward to hear from you!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-junyl1dr-4c0b153849ea08a057c93263344b372d\">\n#top .av_textblock_section.av-junyl1dr-4c0b153849ea08a057c93263344b372d .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-junyl1dr-4c0b153849ea08a057c93263344b372d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p class=\"bodytext\"><b>IKARUS Security<\/b><\/p>\n<p class=\"bodytext\">Erdberger L\u00e4nde 40-48, Stiege A, Top 6.1<br \/>\n1030 Vienna<br \/>\nAustria<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-2'  class='av-layout-grid-container av-junyy33y-ebc4019e7b6877f5936d4d5958e59ead entry-content-wrapper main_color av-flex-cells  avia-builder-el-5  el_after_av_layout_row  el_before_av_one_full  grid-row-not-first  container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-junyw8vu-4853268eebab2336dfbb5674b206345b\">\n.flex_cell.av-junyw8vu-4853268eebab2336dfbb5674b206345b{\nvertical-align:top;\nbackground-color:#d4300f;\n}\n.responsive #top #wrap_all .flex_cell.av-junyw8vu-4853268eebab2336dfbb5674b206345b{\npadding:9px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-junyw8vu-4853268eebab2336dfbb5674b206345b av-gridrow-cell av_one_half no_margin av-hide-on-mobile  avia-builder-el-6  el_before_av_cell_one_half  avia-builder-el-first  content-align-top'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-junywu9f-a644aaa809a28abe3ff70b1e0944f1bf\">\n.flex_cell.av-junywu9f-a644aaa809a28abe3ff70b1e0944f1bf{\nvertical-align:top;\nbackground-color:#ef5737;\n}\n.responsive #top #wrap_all .flex_cell.av-junywu9f-a644aaa809a28abe3ff70b1e0944f1bf{\npadding:9px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-junywu9f-a644aaa809a28abe3ff70b1e0944f1bf av-gridrow-cell av_one_half no_margin  avia-builder-el-7  el_after_av_cell_one_half  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'><\/div><\/div>\n<\/div><div id='after_grid_row_2'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-44663'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-40duu1-fc823161cf4213b0ee4de6d2ecba8b3e\">\n.flex_column.av-40duu1-fc823161cf4213b0ee4de6d2ecba8b3e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-40duu1-fc823161cf4213b0ee4de6d2ecba8b3e av_one_full  avia-builder-el-8  el_after_av_layout_row  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-35zgop-3e748a5e0f961b16565722d625717182\">\n#top .av-special-heading.av-35zgop-3e748a5e0f961b16565722d625717182{\npadding-bottom:10px;\nfont-size:34px;\n}\nbody .av-special-heading.av-35zgop-3e748a5e0f961b16565722d625717182 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-35zgop-3e748a5e0f961b16565722d625717182 .av-special-heading-tag{\nfont-size:34px;\n}\n.av-special-heading.av-35zgop-3e748a5e0f961b16565722d625717182 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-35zgop-3e748a5e0f961b16565722d625717182 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-35zgop-3e748a5e0f961b16565722d625717182 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-35zgop-3e748a5e0f961b16565722d625717182 av-special-heading-h2 blockquote modern-quote  avia-builder-el-9  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >How do you reach us?<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2jhx61-b621730ef0f710cae44ced574069369e\">\n.flex_column.av-2jhx61-b621730ef0f710cae44ced574069369e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2jhx61-b621730ef0f710cae44ced574069369e av_one_half  avia-builder-el-10  el_after_av_one_full  el_before_av_one_half  first flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-jutnsho5-912e3547e8e3a340c028f75b7661c38e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><section class=\"av_textblock_section av-lvqft1ni-590d750451fbcf4c7746b224ba183ac1 \">\n<div class=\"avia_textblock\">\n<h3>Office, General enquiries:<\/h3>\n<p>Phone: +43 1 58995-0<br \/>\nEmail:\u00a0<a title=\"Schreiben Sie unserem Backoffice-Team eine E-Mail\" href=\"mailto:office@ikarus.at\">office@ikarus.at<\/a><\/p>\n<h3>IKARUS Security Sales:<\/h3>\n<p>Phone: +43 1 58995-500<br \/>\nEmail:\u00a0<a href=\"mailto:sales@ikarus.at\">sales@ikarus.at<\/a><\/p>\n<\/div>\n<\/section>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mp2kuq1f-33a3f82740597ce528834474906e1b38\">\n#top .hr.hr-invisible.av-mp2kuq1f-33a3f82740597ce528834474906e1b38{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-mp2kuq1f-33a3f82740597ce528834474906e1b38 hr-invisible  avia-builder-el-12  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-mp2krirb-d093e01328896a78abf67df53897b58d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><section class=\"av_textblock_section av-lvqft1ni-590d750451fbcf4c7746b224ba183ac1 \">\n<div class=\"avia_textblock\">\n<h3>How to get there<\/h3>\n<p>By car: Parking is available at the Erdberger L\u00e4nde car park (approx. 5 minutes\u2019 walk).<br \/>\nBy public transport: Take the U3 to Kardinal-Nagl-Platz, then walk for approx. 10 minutes.<\/p>\n<p>\u2192 The main entrance to the building is via Leonie-Rysansek-Park on Drorygasse.<\/p>\n<\/div>\n<\/section>\n<p><a href=\"https:\/\/www.ikarussecurity.com\/wp-content\/uploads\/2026\/05\/IKARUS-Anfahrtsskizze.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-45431\" src=\"https:\/\/www.ikarussecurity.com\/wp-content\/uploads\/2026\/05\/IKARUS-Anfahrtsskizze.jpg\" alt=\"How to get there\" width=\"1513\" height=\"999\" srcset=\"https:\/\/www.ikarussecurity.com\/wp-content\/uploads\/2026\/05\/IKARUS-Anfahrtsskizze.jpg 1513w, https:\/\/www.ikarussecurity.com\/wp-content\/uploads\/2026\/05\/IKARUS-Anfahrtsskizze-300x198.jpg 300w, https:\/\/www.ikarussecurity.com\/wp-content\/uploads\/2026\/05\/IKARUS-Anfahrtsskizze-1030x680.jpg 1030w, https:\/\/www.ikarussecurity.com\/wp-content\/uploads\/2026\/05\/IKARUS-Anfahrtsskizze-768x507.jpg 768w, https:\/\/www.ikarussecurity.com\/wp-content\/uploads\/2026\/05\/IKARUS-Anfahrtsskizze-1500x990.jpg 1500w, https:\/\/www.ikarussecurity.com\/wp-content\/uploads\/2026\/05\/IKARUS-Anfahrtsskizze-705x465.jpg 705w\" sizes=\"auto, (max-width: 1513px) 100vw, 1513px\" \/><\/a><\/p>\n<p>\u00a9 <a href=\"https:\/\/www.openstreetmap.org\/copyright\" target=\"_blank\" rel=\"noopener\">OpenStreetMap contributors<\/a><\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-lp9kmpf6-18f883362be973b0477a025c858439df '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h4>IKARUS Security bank accounts:<\/h4>\n<p>ATU15191405<\/p>\n<p>BANK: Erste Bank \u00d6sterreich<br \/>IBAN: AT14 2011 1821 2208 2100<br \/>BIC: GIBAATWWXXX<br \/>UID: ATU15191405<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c28izd-c2306db581ab49fd03939232fc436e97\">\n.flex_column.av-c28izd-c2306db581ab49fd03939232fc436e97{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-c28izd-c2306db581ab49fd03939232fc436e97 av_one_half  avia-builder-el-15  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-lvqdn1r9-abf70267e79a935d4761ae5c9f3a5825 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>IKARUS support hotline and customer service<\/h3>\n<p>Experienced IKARUS system engineers and security analysts for IT, OT and IoT support you in the commissioning, use and maintenance of the cybersecurity solutions we offer.<\/p>\n<ul>\n<li><strong>24\/7 maintenance:<\/strong>\u00a0Regular maintenance of hardware and software, including updates and patches, to ensure optimal system performance for the critical infrastructure.<\/li>\n<li><strong>Error and fault management:<\/strong>\u00a0Efficient troubleshooting and fault management through classification of errors and defined recovery times.<\/li>\n<li><strong>Emergency management:<\/strong>\u00a024\/7 support to respond quickly to requests and minimize downtime for critical infrastructure.<\/li>\n<\/ul>\n<p>Support languages German and English<\/p>\n<blockquote>\n<p>Phone: +43 1 58995-400<br \/>\nEmail:\u00a0<a href=\"mailto:support@ikarus.at\">support@ikarus.at<\/a><\/p>\n<p>Support times:<br \/>\nMo \u2013 Thu: 8am \u2013 5pm<br \/>\nFri: 8am \u2013 3pm<\/p>\n<\/blockquote>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-lvqdtlyf-36b9e180a6b4091839a4ecbf0318e857 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Support for the solutions of our technology partners:<\/h3>\n<p><strong>IKARUS 24\/7 Nozomi emergency service<\/strong><\/p>\n<article class=\"article-icon-entry \">\n<div class=\"iconlist_content_wrap\">\n<div class=\"iconlist_content \">\n<p>IKARUS 24\/7 Nozomi emergency service:\u00a0<a href=\"https:\/\/www.ikarussecurity.com\/wp-content\/downloads\/Datasheet_IKARUS_Nozomi_Emergency_Service_2024_EN.pdf\">Data sheet<\/a><br \/>\n24\/7 hotline and email according to order information<\/p>\n<\/div>\n<\/div>\n<\/article>\n<article class=\"article-icon-entry \">\n<div class=\"iconlist_content_wrap\">\n<header class=\"entry-content-header\">\n<p class=\"av_iconlist_title iconlist_title \"><strong>IKARUS 24\/7 incident.response<\/strong><\/p>\n<\/header>\n<div class=\"iconlist_content \">\n<p>IKARUS 24\/7 incident.response SLA:\u00a0<a href=\"https:\/\/www.ikarussecurity.com\/wp-content\/downloads\/IKARUS-24-7-incident-response-service-description.pdf\">service description<\/a><br \/>\n24\/7 hotline and email as per order information<\/p>\n<\/div>\n<\/div>\n<\/article>\n<\/div><\/section><\/p><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-44663","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ikarussecurity.com\/en\/wp-json\/wp\/v2\/pages\/44663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ikarussecurity.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ikarussecurity.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ikarussecurity.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ikarussecurity.com\/en\/wp-json\/wp\/v2\/comments?post=44663"}],"version-history":[{"count":13,"href":"https:\/\/www.ikarussecurity.com\/en\/wp-json\/wp\/v2\/pages\/44663\/revisions"}],"predecessor-version":[{"id":45692,"href":"https:\/\/www.ikarussecurity.com\/en\/wp-json\/wp\/v2\/pages\/44663\/revisions\/45692"}],"wp:attachment":[{"href":"https:\/\/www.ikarussecurity.com\/en\/wp-json\/wp\/v2\/media?parent=44663"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ikarussecurity.com\/en\/wp-json\/wp\/v2\/tags?post=44663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}