{"id":14135,"date":"2021-05-11T16:59:19","date_gmt":"2021-05-11T14:59:19","guid":{"rendered":"https:\/\/www.ikarussecurity.com\/ikarus-security-manager\/faq-ism-avitc-upgrade\/"},"modified":"2024-12-02T10:39:11","modified_gmt":"2024-12-02T09:39:11","slug":"faq-ism-avitc-upgrade","status":"publish","type":"page","link":"https:\/\/www.ikarussecurity.com\/en\/ikarus-security-manager\/faq-ism-avitc-upgrade\/","title":{"rendered":"FAQ ISM &#8211; AVITC Upgrade"},"content":{"rendered":"<div id='av-layout-grid-1'  class='av-layout-grid-container av-junymveb-1b2041db7ea5e25a6b982a9007abaae7 entry-content-wrapper main_color av-flex-cells  avia-builder-el-0  el_before_av_layout_row  avia-builder-el-first   container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-junyesco-dcbab7c4a63d51201b18857d09d92f97\">\n.flex_cell.av-junyesco-dcbab7c4a63d51201b18857d09d92f97{\nvertical-align:middle;\nheight:200px;\nmin-height:200px;\nbackground-color:#ef5737;\n}\n.responsive #top #wrap_all .flex_cell.av-junyesco-dcbab7c4a63d51201b18857d09d92f97{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-junyesco-dcbab7c4a63d51201b18857d09d92f97 av-gridrow-cell av_one_half no_margin av-hide-on-mobile  avia-builder-el-1  el_before_av_cell_one_half  avia-builder-el-first  content-align-middle av-zero-padding avia-full-stretch'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-junyrmwc-31a561d8e9a544598fcc7c5e8941167a\">\n.flex_cell.av-junyrmwc-31a561d8e9a544598fcc7c5e8941167a{\nvertical-align:top;\nheight:200px;\nmin-height:200px;\nbackground-color:#d4300f;\n}\n.responsive #top #wrap_all .flex_cell.av-junyrmwc-31a561d8e9a544598fcc7c5e8941167a{\npadding:60px 30px 60px 30px !important;\n}\n<\/style>\n<div class='flex_cell av-junyrmwc-31a561d8e9a544598fcc7c5e8941167a av-gridrow-cell av_one_half no_margin  avia-builder-el-2  el_after_av_cell_one_half  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-koidfar1-14ee2cb061aacdac0e8b8268f8a64d9e\">\n#top .av-special-heading.av-koidfar1-14ee2cb061aacdac0e8b8268f8a64d9e{\npadding-bottom:25px;\ncolor:#ffffff;\nfont-size:34px;\n}\nbody .av-special-heading.av-koidfar1-14ee2cb061aacdac0e8b8268f8a64d9e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-koidfar1-14ee2cb061aacdac0e8b8268f8a64d9e .av-special-heading-tag{\nfont-size:34px;\n}\n.av-special-heading.av-koidfar1-14ee2cb061aacdac0e8b8268f8a64d9e .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-koidfar1-14ee2cb061aacdac0e8b8268f8a64d9e .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-koidfar1-14ee2cb061aacdac0e8b8268f8a64d9e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-koidfar1-14ee2cb061aacdac0e8b8268f8a64d9e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-koidfar1-14ee2cb061aacdac0e8b8268f8a64d9e av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-3  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Upgrade from IKARUS security.manager to IKARUS anti.virus in the cloud<\/h1><div class='av_custom_color av-subheading av-subheading_below'><p>FAQ<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-2'  class='av-layout-grid-container av-junyy33y-ebc4019e7b6877f5936d4d5958e59ead entry-content-wrapper main_color av-flex-cells  avia-builder-el-4  el_after_av_layout_row  el_before_av_layout_row  grid-row-not-first  container_wrap fullsize'  >\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-junyw8vu-4853268eebab2336dfbb5674b206345b\">\n.flex_cell.av-junyw8vu-4853268eebab2336dfbb5674b206345b{\nvertical-align:top;\nbackground-color:#d4300f;\n}\n.responsive #top #wrap_all .flex_cell.av-junyw8vu-4853268eebab2336dfbb5674b206345b{\npadding:9px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-junyw8vu-4853268eebab2336dfbb5674b206345b av-gridrow-cell av_one_half no_margin av-hide-on-mobile  avia-builder-el-5  el_before_av_cell_one_half  avia-builder-el-first  content-align-top'  ><div class='flex_cell_inner'><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-junywu9f-a644aaa809a28abe3ff70b1e0944f1bf\">\n.flex_cell.av-junywu9f-a644aaa809a28abe3ff70b1e0944f1bf{\nvertical-align:top;\nbackground-color:#ef5737;\n}\n.responsive #top #wrap_all .flex_cell.av-junywu9f-a644aaa809a28abe3ff70b1e0944f1bf{\npadding:9px 0px 0px 0px !important;\n}\n<\/style>\n<div class='flex_cell av-junywu9f-a644aaa809a28abe3ff70b1e0944f1bf av-gridrow-cell av_one_half no_margin  avia-builder-el-6  el_after_av_cell_one_half  avia-builder-el-last  content-align-top'  ><div class='flex_cell_inner'><\/div><\/div><\/div><div id='av-layout-grid-3'  class='av-layout-grid-container av-rr8gnv-2a82409bb660cd53e3b737094bcdc1fe entry-content-wrapper main_color av-flex-cells  avia-builder-el-7  el_after_av_layout_row  el_before_av_layout_row  grid-row-not-first  container_wrap fullsize'  >\n<div class='flex_cell av-q2i8yj-d8b0319cfaae95b9c865418c60435802 av-gridrow-cell av_one_full no_margin  avia-builder-el-8  avia-builder-el-no-sibling '  ><div class='flex_cell_inner'><section  class='av_textblock_section av-koimal6o-2e5d43e487ce9cb9819f4aa8effe3944 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: center;\">Product information<\/h1>\n<\/div><\/section><br \/>\n<div  class='avia-icon-list-container av-jzwfmaj4-991392720caeb43047733afb2ee8c995  avia-builder-el-10  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-jzwfmaj4-991392720caeb43047733afb2ee8c995 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-6prlrwv-4aea32c29f280bd0c43e702eb47c19dc avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: What is IKARUS anti.virus in the cloud (AVITC)?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >What is IKARUS anti.virus in the cloud (AVITC)?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>IKARUS anti.virus in the cloud combines local malware protection with central endpoint management. The management of clients, licences, updates and policies, as well as the monitoring of the entire client system, are organised via a web-based backend: Secure and manage any number of notebooks, PCs or servers at any number of locations.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-a1f0aac19db7f2de6baadd4c5807d343 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Why do I have to change?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Why do I have to change?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Since June 30, 2021, rolling out updates for IKARUS security.manager is no longer possible, resulting in a decrease in protection performance and compatibility issues. Therefore, IKARUS security.manager will be replaced by IKARUS anti.virus in the cloud.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-ad3c40556cd08cf76b32e2b8029001b6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: What happens if I don\u2019t change or change later?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >What happens if I don\u2019t change or change later?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Delayed or non-confirmed changeover leads to security and compatibility problems. There will be no updates for the IKARUS security.manager, but for included components such as the IKARUS scan.engine. This can cause malware to become undetected by IKARUS security.manager or cause false positives to occur.<\/p>\n<p>Support for IKARUS security.manager has been discontinued as of June 30, 2021.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-5o7id3j-c896b98c8209d2d5d195c44590b7ef54 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHY IS THE ISM BEING DISCONTINUED?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHY IS THE ISM BEING DISCONTINUED?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>To meet technical demands on the one hand and usability requirements on the other, IKARUS anti.virus in the cloud was created as a powerful and flexible successor to IKARUS security.manager. Without additional hardware and software, any number of endpoints can be secured, managed and monitored via a web-based management portal at any number of locations. IKARUS anti.virus in the cloud fits perfectly into IKARUS cloud.security: The security solutions for endpoints, mobility, email and web gateways can be controlled via a web interface.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-5d2l2bz-cf2e2fda9b318ec2b5266ebadeb66614 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHICH ISM FEATURES ARE OMITTED OR SOLVED DIFFERENTLY?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHICH ISM FEATURES ARE OMITTED OR SOLVED DIFFERENTLY?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><ul>\n<li>Update and management of machines that cannot access the Internet are managed via the IKARUS proxy.<\/li>\n<li>All configurations are implemented directly in the IKARUS anti.virus portal; rolling out via configuration files is not supported. Use the Groups function to distribute client profiles to several end devices.<\/li>\n<li>Settings on end devices are configured directly in the IKARUS anti.virus portal and not remotely in the client software<\/li>\n<li>Parallel operation with a third party programme is not supported<\/li>\n<li>The software is rolled out centrally via the IKARUS anti.virus portal, no longer via a GUI<\/li>\n<\/ul>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-2b3d78cdc0f6e29e08742c5e7499d18d avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHAT ADVANTAGES DO I HAVE?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHAT ADVANTAGES DO I HAVE?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><ul>\n<li><strong>Central management<\/strong> of all clients incl. monitoring and administration of licences, versions, updates and infections<\/li>\n<li><strong>Location-independent<\/strong> integration of any number of instances and endpoints<\/li>\n<li><strong>Best compatibility<\/strong> with MS Windows optimised for speed, resource efficiency and highest stability<\/li>\n<li><strong>Real-time virus alerts<\/strong> and <strong>flexible notifications<\/strong> for defined events<\/li>\n<li><strong>Informative reporting<\/strong> on AV status, an operating system with patch status, updates, versions, and infections, including a list of all infected files with path and virus name<\/li>\n<li><strong>Management of all IKARUS solutions<\/strong> for endpoint, mobility, email can be done via a web interface<\/li>\n<\/ul>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-72464cb1aae27928bf93fbc95d5a3d96 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Where do the updates for the clients come from?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Where do the updates for the clients come from?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>All updates for the clients (IKARUS scan.engine, virus database) can only be obtained via the Internet, on the one hand via our IPs and on the other hand via Cloudflare.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p>\n<\/div><\/div>\n<\/div><\/p>\n<div id='av-layout-grid-4'  class='av-layout-grid-container av-rr8gnv-2a82409bb660cd53e3b737094bcdc1fe entry-content-wrapper main_color av-flex-cells  avia-builder-el-11  el_after_av_layout_row  el_before_av_layout_row  grid-row-not-first  container_wrap fullsize'  >\n<div class='flex_cell av-q2i8yj-d8b0319cfaae95b9c865418c60435802 av-gridrow-cell av_one_full no_margin  avia-builder-el-12  avia-builder-el-no-sibling '  ><div class='flex_cell_inner'><section  class='av_textblock_section av-koimal6o-2e5d43e487ce9cb9819f4aa8effe3944 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: center;\">Transition<\/h1>\n<\/div><\/section><br \/>\n<div  class='avia-icon-list-container av-jzwfmaj4-991392720caeb43047733afb2ee8c995  avia-builder-el-14  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-jzwfmaj4-991392720caeb43047733afb2ee8c995 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-2phz6jz-92e559b20a523bbd2a69ac947e29a05c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHERE DO I GET MY LICENCE?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHERE DO I GET MY LICENCE?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>You can request your IKARUS anti.virus in the cloud licence at <a href=\"mailto:sales@ikarus.at\">sales@ikarus.at<\/a>.<\/p>\n<p>Please submit the serial number of your current ISM key (format: HF1234567). If you do not yet have an IKARUS cloud.security account, please also submit the email address that should be used to create your account.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-d31baed7863c00820b3db45e8b8767b9 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: HOW DOES THE TECHNICAL CHANGEOVER TAKE PLACE?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >HOW DOES THE TECHNICAL CHANGEOVER TAKE PLACE?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>You will receive your IKARUS anti.virus in the cloud license upon request at <a href=\"mailto:sales@ikarus.at\">sales@ikarus.at<\/a>. Please provide us with the serial number of your current ISM Key (format: HF1234567) and &#8211; if you do not yet have a cloud access with us, an e-mail address with which your account should be created. You will receive your access to the <a href=\"https:\/\/cloud.mymailwall.com\/login\">IKARUS anti.virus portal<\/a> to the e-mail address you have specified.<\/p>\n<p>Uninstall your existing clients using the <a href=\"https:\/\/cloudstore.ikarus.at\/s\/EyFWTWGTo2JLMo7\">Remover tool<\/a> and install the new client version via MSI Installer (in the <a href=\"https:\/\/cloud.mymailwall.com\/login\">IKARUS anti.virus portal<\/a> under Licenses).<\/p>\n<p>With our <a href=\"https:\/\/www.ikarussecurity.com\/en\/ikarus-security-manager\/quick-guide-switching-ism-avitc\/\">Group Object Policies guide<\/a>, the client software changeover is successful even for larger networks.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-23ctwpb-a3263d02790e13506b415f716e129b11 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHO CAN SUPPORT ME \/ WHERE CAN I TURN?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHO CAN SUPPORT ME \/ WHERE CAN I TURN?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Should you require assistance, our sales and support team are at your disposal.<\/p>\n<p><strong>Information on licences and terms:<\/strong><\/p>\n<p>Mail: <a href=\"mailto:sales@ikarus.at\">sales@ikarus.at<\/a><br \/>\nPhone: +43 1 58995-500<\/p>\n<p><strong>Technical support:<\/strong><\/p>\n<p>Support hours:<br \/>\nMon bis Thu: 8 am \u2013 5 pm<br \/>\nFri: 8 am \u2013 3 pm<\/p>\n<p>Mail: <a href=\"mailto:support@ikarus.at\">support@ikarus.at<\/a><br \/>\nPhone: +43 1 58995-400<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-2844bfz-fced12af538594514e8648ce6e0a7740 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHERE CAN I GET ALL THE INFORMATION I NEED TO MAKE THE SWITCH?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHERE CAN I GET ALL THE INFORMATION I NEED TO MAKE THE SWITCH?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>You find all information here: <a href=\"https:\/\/www.ikarussecurity.com\/en\/ikarus-security-manager\/\">https:\/\/www.ikarussecurity.com\/ikarus-security-manager\/.<\/a><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-ad3c40556cd08cf76b32e2b8029001b6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: What happens if I don\u2019t change or change later?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >What happens if I don\u2019t change or change later?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Delayed or non-confirmed changeover leads to security and compatibility problems. There will be no updates for the IKARUS security.manager, but for included components such as the IKARUS scan.engine. This can cause malware to become undetected by IKARUS security.manager or cause false positives to occur.<\/p>\n<p>Support for IKARUS security.manager has been discontinued since June 30, 2021.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-200dx0v-bc4ad86efb21a13887a3dad0fa67ed0d avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHAT HAPPENS TO MY LICENCE AGREEMENT?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHAT HAPPENS TO MY LICENCE AGREEMENT?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Your existing ISM licence will be replaced by a new licence for IKARUS anti.virus in the cloud within your valid licence agreement. The runtime and number of endpoints will remain unchanged.<\/p>\n<p>No automatic contract extension will be implemented in the changeover course; this must be explicitly ordered. As a loyal ISM customer, you will receive a price guarantee from us: The next licence renewal is guaranteed at the price of your previous IKARUS security.manager licence, regardless of when the renewal takes place.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-61d8d619ffd441269fba12e08d3b3423 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHERE CAN I FIND MY ISM SERIAL NUMBER?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHERE CAN I FIND MY ISM SERIAL NUMBER?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>To get the ISM serial number displayed, select the menu item &#8220;<em>help<\/em>&#8221; in the IKARUS security.manager and then &#8220;<em>about IKARUS<\/em>&#8220;.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-ae32e97ddf39c9e211d5a703aebe5ce3 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: CAN I RUN IKARUS SECURITY.MANAGER AND IKARUS ANTI.VIRUS IN THE CLOUD IN PARALLEL UNTIL THE CHANGEOVER?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >CAN I RUN IKARUS SECURITY.MANAGER AND IKARUS ANTI.VIRUS IN THE CLOUD IN PARALLEL UNTIL THE CHANGEOVER?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Simultaneous operation of both systems on one device is not possible, as IKARUS security.manager and IKARUS anti.virus in the cloud require different clients on the end device. A gradual changeover is possible, in which not all clients are administered at once in the IKARUS anti.virus management portal, but the changeover takes place gradually.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1k4gxbj-30505fec81fe2feec7ab59a96f91330c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHERE CAN I FIND THE IKARUS ANTI.VIRUS PORTAL?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHERE CAN I FIND THE IKARUS ANTI.VIRUS PORTAL?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p><a href=\"https:\/\/cloud.mymailwall.com\/login\">https:\/\/cloud.mymailwall.com\/login<\/a><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-5'  class='av-layout-grid-container av-rr8gnv-2a82409bb660cd53e3b737094bcdc1fe entry-content-wrapper main_color av-flex-cells  avia-builder-el-15  el_after_av_layout_row  el_before_av_layout_row  grid-row-not-first  container_wrap fullsize'  >\n<div class='flex_cell av-q2i8yj-d8b0319cfaae95b9c865418c60435802 av-gridrow-cell av_one_full no_margin  avia-builder-el-16  avia-builder-el-no-sibling '  ><div class='flex_cell_inner'><section  class='av_textblock_section av-koimal6o-2e5d43e487ce9cb9819f4aa8effe3944 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: center;\">Cloud<\/h1>\n<\/div><\/section><br \/>\n<div  class='avia-icon-list-container av-jzwfmaj4-991392720caeb43047733afb2ee8c995  avia-builder-el-18  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-jzwfmaj4-991392720caeb43047733afb2ee8c995 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-38itvz-c0aa1ec25e07ac45bf9f787418de2970 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: CAN I ALSO SWITCH TO AV (WITHOUT CLOUD)?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >CAN I ALSO SWITCH TO AV (WITHOUT CLOUD)?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Should you not require a management portal and the associated client management, you can also switch to IKARUS anti.virus (client software without cloud management). Nevertheless, the official successor is IKARUS anti.virus in the cloud. Therefore we cannot offer you a price advantage for the remaining term.<\/p>\n<p>If you switch to IKARUS anti.virus, the existing clients must also be uninstalled, and new AV clients installed. As with IKARUS anti.virus in the cloud, you must request a new licence for this changeover at <a href=\"mailto:sales@ikarus.at\">sales@ikarus.at<\/a>. Please send us the serial number of your current ISM key (format: HF1234567) and add that you want to switch to IKARUS anti.virus (without cloud portal).<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-av_iconlist_item-0fb2f848e59ea2272cef2645efa75622 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: I CANNOT ACCESS IKARUS ANTI.VIRUS IN THE CLOUD FROM MY EXISTING IKARUS CLOUD.SECURITY ACCOUNT?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >I CANNOT ACCESS IKARUS ANTI.VIRUS IN THE CLOUD FROM MY EXISTING IKARUS CLOUD.SECURITY ACCOUNT?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Please use only the new web interface at <a href=\"https:\/\/cloud.mymailwall.com\">https:\/\/cloud.mymailwall.com<\/a> for administration of IKARUS anti.virus in the cloud.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1pxsxm7-dee83d5fb44c472955c9645a4a281b0a avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Where is my data?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Where is my data?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>All data is hosted on our servers in Austria and Germany.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-yxod2n-85bada0dc13c1eb606bd9e56f58a60b8 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: What data goes into the cloud?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >What data goes into the cloud?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Only the data needed to manage the clients \u2013 such as device names, software versions, status, or infections \u2013 are transferred to the cloud, but no files are transferred. The scan is carried out via the client software directly on the terminal device.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-373e1b-d29b03c3c9801dab55a2a3aba4432fac avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Do the clients have to be in one domain?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Do the clients have to be in one domain?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>No. The clients report directly to the backend and are divided into groups in the AV portal.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p>\n<\/div><\/div>\n<\/div>\n<div id='av-layout-grid-6'  class='av-layout-grid-container av-rr8gnv-2a82409bb660cd53e3b737094bcdc1fe entry-content-wrapper main_color av-flex-cells  avia-builder-el-19  el_after_av_layout_row  avia-builder-el-last  grid-row-not-first  container_wrap fullsize'  >\n<div class='flex_cell av-q2i8yj-d8b0319cfaae95b9c865418c60435802 av-gridrow-cell av_one_full no_margin  avia-builder-el-20  avia-builder-el-no-sibling '  ><div class='flex_cell_inner'><section  class='av_textblock_section av-koimal6o-2e5d43e487ce9cb9819f4aa8effe3944 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: center;\">Legal<\/h1>\n<\/div><\/section><br \/>\n<div  class='avia-icon-list-container av-jzwfmaj4-991392720caeb43047733afb2ee8c995  avia-builder-el-22  el_after_av_textblock  avia-builder-el-last '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-jzwfmaj4-991392720caeb43047733afb2ee8c995 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-u9lozz-0005b6dde618ea8d7ab9b58e2452ffe6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: WHO WILL PAY FOR MY TIME TO MAKE THE SWITCH?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >WHO WILL PAY FOR MY TIME TO MAKE THE SWITCH?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>As the product change is in line with the legal framework and the associated improvements are necessary, we cannot reimburse any compensation for time spent.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1zwggfj-70ed1244e0227cac4a70c2c2679686e1 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: IS THE CHANGE LEGALLY COVERED?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >IS THE CHANGE LEGALLY COVERED?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Our <a href=\"https:\/\/www.ikarussecurity.com\/en\/eula\/\">EULA<\/a> clause 5.2 legally states that we may exchange products for an equivalent or better product if necessary:<\/p>\n<p><em>&#8220;During the contractual period, we will continuously improve, maintain and update the software delivered to you. In particular, we will ensure that the software will also recognise previously unrecognised viruses and similar malware. We will send the necessary program updates to the address last known to us. In addition, our virus data bank will be available for online updates. Should it be necessary to replace existing software products because of technical developments, you will get the new software from us for new installation.&#8221;<\/em><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1hszyb3-0bb4ce769c7ebd56cac6db56a6ea3966 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: CAN I CANCEL THE CONTRACT AS A RESULT OF THE CHANGE?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >CAN I CANCEL THE CONTRACT AS A RESULT OF THE CHANGE?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>The change does not affect the existing contract. Therefore the contractually stipulated notice periods continue to be valid.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-10qowbz-60f24b383d357804865ea799b924e689 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: ARE THERE ANY COSTS ASSOCIATED WITH THE CHANGE?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >ARE THERE ANY COSTS ASSOCIATED WITH THE CHANGE?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>The switch from IKARUS security.manager to IKARUS anti.virus in the cloud is entirely free of charge and without surcharge. In addition, long-term ISM customers receive a price guarantee: The next licence renewal is guaranteed at the price of your previous IKARUS security.manager licence.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-2s5er3-7974217eefa8a6324bfef32596690f10 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: I RECENTLY BOUGHT MY LICENCE. WHY AM I GETTING THE INFORMATION NOW?\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >I RECENTLY BOUGHT MY LICENCE. WHY AM I GETTING THE INFORMATION NOW?<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Due to technical circumstances beyond our control, we are forced to phase out our IKARUS security.management product earlier.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/p>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":14066,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-14135","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ ISM - AVITC Upgrade - IKARUS Security<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ikarussecurity.com\/en\/ikarus-security-manager\/faq-ism-avitc-upgrade\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ ISM - AVITC Upgrade - IKARUS Security\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ikarussecurity.com\/en\/ikarus-security-manager\/faq-ism-avitc-upgrade\/\" \/>\n<meta property=\"og:site_name\" content=\"IKARUS Security\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ikarusantivirussoftware\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-02T09:39:11+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ikarusantivirus\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ikarussecurity.com\\\/en\\\/ikarus-security-manager\\\/faq-ism-avitc-upgrade\\\/\",\"url\":\"https:\\\/\\\/www.ikarussecurity.com\\\/en\\\/ikarus-security-manager\\\/faq-ism-avitc-upgrade\\\/\",\"name\":\"FAQ ISM - AVITC Upgrade - IKARUS Security\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ikarussecurity.com\\\/en\\\/#website\"},\"datePublished\":\"2021-05-11T14:59:19+00:00\",\"dateModified\":\"2024-12-02T09:39:11+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ikarussecurity.com\\\/en\\\/ikarus-security-manager\\\/faq-ism-avitc-upgrade\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ikarussecurity.com\\\/en\\\/ikarus-security-manager\\\/faq-ism-avitc-upgrade\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ikarussecurity.com\\\/en\\\/ikarus-security-manager\\\/faq-ism-avitc-upgrade\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ikarussecurity.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"IKARUS security.manager\",\"item\":\"https:\\\/\\\/www.ikarussecurity.com\\\/en\\\/ikarus-security-manager\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQ ISM &#8211; 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