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Support

We are here for you!

We are here for you!

IKARUS Security Software does not only score with excellent products and security solutions but also with a dynamic support team: Our clients can directly contact the IKARUS support team and they will find assistance in words and deeds.

Besides technological knowledge our team scores consistently with operational readiness and creativity in order to fulfill your individual claims and requests.

Additionally, for further reading we place manuals, FAQs and product descriptions at your disposal.

Manuals

In the manuals for our products you will find detailed descriptions to all functions and available settings.

Support Forms

By filling our support form you provide our support team with the most important information so that we can help you quickly and efficiently.

FAQs

In order to provide a quick looking up we collect useful answers to frequently asked questions to our products.

Virus Info

Download the latest version of the IKARUS virus database, find test viruses for an easy and harmless testing of our products and read the reports of our Analysis team.

Information & Advice

Download security advices to protect your devices, data and identity. If you found a malicious URL you can report it with the URL report tool.

Team Viewer Download

With the help of Team Viewer we can quickly connect us to your PC for detecting possible problems.

Contact

Beyond our product-specific support forms you can reach our support team via e-mail, phone or fax.

© 2014 IKARUS Security Software GmbH